This document sets out what you can expect of us regarding how we look after your user information. We are users too, and share your zeal in wanting to keep what is private, private.
We seek to abide by the letter and spirit of the guidelines laid out by the UK Information Commissioner’s Office in the document ‘Privacy Notices – Code of Practice’ & under the new General Data Protection Regulation.
We will never share your user information with third parties for promotional purposes.
Who we are
More formally, we are York Sports Club, an ‘unincorporated members club’ registered in England. Our VAT registration number is 169 5963 05. We operate the website found at http://www.yorksportsclub.co.uk and our registered office is located at:
York Sports Club
What we do with your information
Information submitted to York Sports Club will be processed to:
Communicate with customers who show a legitimate interest in using our services.
Provide you with updates on the service that may be of interest to you.
Continually improve our service offering and user experience.
Provide commercial services to our customers based on anonymous and aggregated data created.
We will not share your user information with third parties for promotional purposes. That said, we consider that if you engage with our online services, you do so in the knowledge that content you post publicly will be visible to others.
When someone visits www.yorksportsclub.co.uk we use Google Analytics to compile statistics about user performance and visitors. We may also compile statistics about user trends on our platform, which are used by third party organisations to better understand how users interact with businesses, brands, and one another online. These statistics are drawn from a dataset which does not contain any information by which you can be identified, and we will not pass on your personal details to third parties for promotional purposes.
How long we intend to keep your information
We will keep your data indefinitely, revisiting information every three years as of the date of the new GDPR in May 2018. Unless you choose to change any of your rights as an individual, your data will be maintained with a review taking place in 2021.
Your rights as an individual
As an individual you have the following rights;
The right to be informed
The right of access
The right of rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
The right not to be subject to automated decision making including profiling
What information we would like you to give to us
We may ask you to provide your name, a contact telephone number, address, date of birth, gender, constituent clubs and email address in order to request the use of our facilities, services and to create member profiles.
When you use our WiFi we may collect data such as;
the volume of data which you use
your usage by access time, frequency and location
Where we hold your information
The information and content held on our platforms is deployed across varying services that we as a business use on a day to day basis. Your information will therefore be held on platforms such as mailing services, online spreadsheets, contact form dashboards, till systems and WiFi portal dashboards.
We hold our data on username and password protected platforms, who are contracted to us for the provision of technical services. We remain responsible at all times for the security of your information, but if you want to know more about how we interact with the varying platforms we use, you can view their Privacy Policies, amongst their other policies, here
What we do to ensure the security of your personal information
We take the security of your data very seriously. Our approach to information security is constantly evolving and continually reviewed.
We have adopted industry best practices from both technological and business process perspectives in order to make securing your data a key part of the way we do business.
Your rights regarding your personal information
We will contact you with updates about your activity, and how we are evolving to deliver greater benefits to you. We will only use your information to contact you when legitimate interest in using our products and services is present.
Sometimes you may see a marketing opt in tick box on contact forms. Should you choose to opt in you will be added to our mailing list. You can opt in or opt out at any time you choose by clicking on the ‘unsubscribe’ link in the e-mails, and we will provide a list of contact options in the settings area of our web interface.
Information we hold about you is available to you at all times to be amended, viewed or deleted by contacting the Club Manager on firstname.lastname@example.org.
As part of our overall approach to privacy and transparency, this section describes what cookies are in the context of our web and mobile interfaces, and what their use means to you. At the end, we’ve included some links to help you research cookies and their impact, and how you can use your web browser to control the way it manages cookies.
What are cookies?
According to All About Cookie (http://www.allaboutcookies.org):
“Also known as browser cookies or tracking cookies, cookies are small, often encrypted text files, located in browser directories. They are used by web developers to help users navigate their websites efficiently and perform certain functions. Due to their core role of enhancing/ enabling usability or site processes, disabling cookies may prevent users from using certain websites.”
(used under licence: http://creativecommons.org/licenses/by-sa/3.0/)
What cookies do we use?
In this section, we explain what cookies are used in the overall service we provide to our users, and how you can switch off cookies via a setting in your browser.
These cookies are only used by us, and the information they contain is not shared with anyone else.
List of services we use which use their own cookies
Google Analytics – We use Google Analytics to understand general trends about our content and traffic sources: for example, where users come from, which pages are most popular, which sites provide most traffic, how our marketing efforts impact the amount of visits we receive. Google’s statement about privacy is here: http://www.google.co.uk/intl/en/analytics/privacyoverview.html
Mixpanel - We use Mixpanel to track how effective our pages are in delighting our users, how long users stay with us, and how users navigate through our website. We use the results to continually iterate and improve the user experience you enjoy. Mixpanel’s statement about privacy is here https://mixpanel.com/privacy/; you can opt out of their cookies here: https://mixpanel.com/optout/
Facebook Connect & Mobile - We use Facebook Connect to allow you to sign up to, and log into, our platform (web & mobile) without having to fill out your details – saving time and effort. Facebook’s statement about privacy relating to their Connect feature is available here http://www.facebook.com/help/?page=229348490415842; and also here http://www.facebook.com/about/privacy/your-info-on-other - anothersite
More information about Cookies
Links which provide more information about cookies:
Link explaining how to switch off cookies in various browsers:
Contact us if you would like to complain or wish to know more about how your information will be used.
We can be contacted via email@example.com or by writing to our registered office.
Contact the Information Commissioner if there is a problem
If you consider we have not addressed your problem, you can contact the UK Information Commissioner’s Office for assistance. Further information can be found via http://www.ico.gov.uk/complaints/data_protection.aspx.